Observatory of Audiences of Cultural Heritage of Catalonia Do we evaluate the quality of the experience in the museums enough? To discuss it and to get to know good initiatives all around the world and here in Catalonia, the 3rd Conference of the Observatory of Audiences of Cultural Heritage of Catalonia, took place on 16th…
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Guillem d’Efak From the Museu Nacional we are convinced that art can provide benefits for the health and welfare of the people and even produce a therapeutic effect. Initiatives are still only just beginning in our country, but some examples are worth highlighting, such as the Alzheimer Programme in the CCCB or Estimul’Art, which are…
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Noemí Huete We often talk about putting ourselves in the shoes of the visitors so as to better adapt the offer and services of the museum. For sure, not enough is done, and even less in the case of visitors with special needs. Noemí explains the experience in two centres, one of them our museum,…
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Finding new formats of activities to attract new audiences is an important challenge for museums nowadays, and among these “new” publics there are often youths. Faced with this challenge, and aware that the escape rooms are attracting a profile that we are interested in getting to know and to bring them to the museum, we…
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Conxa Rodà In museums and organisations we often talk of the need of better knowing our visitors, our users, with the aim of offering them a better service, matching the needs and expectations of the public and, all in all, enriching the experience. Beyond surveys, visitor studies, A/B testing, defining personas, analysing data, etc., what…
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Emma Vandellós When I became responsible for the Area of Brand and Development of the Museum in March 2016, which forms part of the Department of Marketing and Communication, one of the first questions I asked was: do we really know what our visitors want? And the answer was no. Many times we define marketing…
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In the digital environment we want the experience of the users to be enriching. That’s why, in our museum’s website you can find different virtual tours which present complementary tours to the visits onsite. The significance of the presence of certain animals in Romanesque works or the relation between music and image are some of…
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With the aim of connecting the collection with the public, the museum and the participatory platform Unique Visitors launched a contest for the creation of tours done by the users. We would like to congratulate and pass on our thanks to the participants for their dedication and creativity that has led to the creation of…
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Teresa González Accessibility in museums is a long journey and a milestone which we are still a long way from achieving. Since 1999, the year in which the Education Department of the Museu Nacional d’Art de Catalunya started its programme Museum space in common –which carries out specific projects for groups suffering from mental disorders…
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Elisabet Pueyo Collaborative spirit, participation, dynamism, friendship, commitment, research, identity, culture, etc., these are for sure the characteristics that the great majority of associations and entities that make up the networks of associations in Catalonia want to identify with. And that’s why we have wanted to focus in a special way on these associations and…
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